Easily follow the journey of your package from our warehouse to your doorstep with real-time updates and detailed tracking information.
Go Rush team will pick up your medication according to the health centre that you go for your doctor’s appointment regardless if it is under MOH, JPMC/PJSC or Panaga.
Please contact our customer service representative immediately at +6732332065.
Yes we do. You will be contacted regarding your total payment by our customer service representative. Your payment breakdown will be provided.
MOH:
- If the total amount of your medicine is less than BND$100, we will straightaway pay on your behalf first to MOH. There will be an additional service fee of BND2 or 3% of the total price (whichever is higher).
- If your total amount of your medicine is more than BND$100, you are required to pay to us first before we make payment to MOH on your behalf. There will be an additional service fee of BND2 or 3% of the total price (whichever is higher).
JPMC/PJSC:
- If you would like us to pay on your behalf, there will be an additional service fee of BND2 or 3% of the total price (whichever is higher).
- Alternatively, you are able to pay to JPMC/PJSC directly. You would need to send us your payment screenshot as proof and there will be no additional charges.
Kindly contact our customer service representative at +6732332065 to further assist you on this matter.
For standard delivery, the ETA is within 2 to 3 working days. Meanwhile, for express delivery, the ETA is the next working day after released from Pharmacy.
Yes, you may contact our customer service representative at +6732332065 with regards to the double order.
Both Express and Immediate types of delivery are only applicable for Brunei-Muara district only.
For Express, the ETA is the next working day after released from Pharmacy.
For immediate, the ETA is within 3 hours and order must be submitted before 3pm.
Yes, of course! You may prepare basket or box for our dispatcher to place your medicine along with receiving the cash.
For bank transfer, we only offer Bank Islam Brunei Darussalam (BIBD) and Baiduri Bank.
For drop off, customers may drop off their item at Go Rush’s office and we will deliver it within agreed time frame.
For Standard/Express delivery, Go Rush team will pick up the item at customer’s doorstep and deliver it within the expected time.
For Standard delivery, the ETA is from 2 to 3 working days and for Express, Go Rush will deliver on the next working day after released from Pharmacy.
Guide for BIBD Online payment is as per below:
Step 1: Go to BIBD MOBILE APP
Step 2: Select the “Payments Services/donations” tab.
Step 3: Select the “Bill Payment” tab.
Step 4: On the dropdown, select “Go Rush Express”
Step 5: On the Bill/Reference No. 1: Enter your “Tracking Number”
Step 6: On the Bill/Reference No. 2: Enter your “Phone Number”
You will receive reference/tracking number via WhatsApp indicating that your order will be processed.
Yes, we do. You may contact our customer service representative at +6732332065 to ask for our Baiduri Bank’s account number.
“Wonderful service as always. I use them every month to collect my medication from ripas.”
“Excellent communication with the driver during delivery when there is no one at home. The delivery and payment went smoothly. Good job and keep it up!”
“Dependable and effective. Services are friendly. Communication excellent. PR par excellent.”
“Convenient and professional conduct and service. I have used this service multiple tines already due to being busy. Will highly recommend this service especially for those who have a packed schedule.”
“Alhamdulillah semua berjalan dgn cepat dan lancar. Pembayaran juga dpt dbuat dgn mudah.”
